In This Issue
Has Nicholas Marshall left Dobbies?
Scotts appoint Mark Portman as UK & Ireland General Manager as it's confirmed that Sheila Hill has left the company
Pennells acquires Four Seasons Garden Centre
Snow wreaks havoc for garden centre stores
Langlands donates food to Hull homeless
Staff take up curling at North Walsham, Bobsleigh at Lakeside Plant Centre and get Reindeer pulling sleighs at Richardsons Garden Centre
With Spring on hold make the most of Garden Re-Leaf Day
Last chance to sign up to Garden Re-Leaf Day!
Plant sales slow ahead of Big Freeze
New additions to successful GroZone range
Greenfingers and HTA collaborate on gifting initiatives
New look website for National Children’s Gardening Week
RHS ranking reveals pests and diseases rife in UK gardens
Tong's Orchid advice and MOT day hailed a success
Plant Show success for Klondyke
Snowy success for Garden Press Event
New HTA Chairman and Matthew Bent on BBC Radio 4 Consumer programme
Get your own copy of GTN Xtra
David Domoney teams up with Kent & Stowe
Preparing for the Big Freeze
Young veg plants and herbs start to sell through but onion sets dominate
Will growing media momentum continue?
Wild Bird Care sales down by 30% but set to grow
Keukenhof - Meteorological spring has started
Looking for Christmas Ideas for 2018?
The best of last week's
"I will FIX this issue" Gardman CEO updates GTN Xtra on delivery issues
Wyevale unveils its first Garden Trends Report
Squire’s Garden Centre in Woking now open
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
All the latest news from the world of garden centre catering
Casual Dining brings new innovations and attracts record crowds
Send us your news and great ideas

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GTN's Greatest Christmas Awards 2107
are sponsored by:

and raise money for the Greenfingers Charity to build magical gardens at Childrens Hospices across the UK.

See GTN's photo tours of 30+ garden centres this Christmas including Bents, Barton Grange, Brookside, Castle Gardens, Planters, Scotsdales, Silverbirch, Ruxley Manor and Whitehall using this link

"I will FIX this issue" Gardman CEO updates GTN Xtra on delivery issues

After GTN passed on a number of comments from readers last week, Gardman CEO Pete Utting gave us this statement regarding their progress in solving the delivery issues from their new Daventry warehouse:


"We are improving but we haven't quite fixed it yet. I think the 2 weeks before Easter will see us through the backlog of orders.


"Customers will continue to see sporadic issues for a couple of weeks, but I am very confident we are close to resolving the issues.


"The issue still is as I explained before which is we have been taken by surprise from the perfect operational storm of 

1. A new infrastructure
2. New people
3. New warehouse management system


"It is not any one of these things that have caused the issues, but a combination of all three. Whilst we did very significant planning with lots of experts we have still had issues.


"We will not rest until we have fixed the issue and we are throwing lots of internal and external resources to re-instate our previous very good service.


"Finally - we are not in financial trouble and the management is not changing . I will FIX this issue."



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