In This Issue
Cowells and Barton Grange keep their grip on GCA top awards
Kirsty Clark from Perrywood is the Rising Star!
Cedar Associates win again
Armitages take Worrall Cup for best marketing campaign
Centres of Excellence
Glovies take the conference by storm for Garden ReLeaf Day
Economic optimism cheers up conference delegates
The secrets of leadership...by the Army's only female Brigadier
Don't take your eyes off the future
Believe it, inspire it, achieve it!
Special Award winners
Christmas judge applauds 'awe-inspiring' Christmas displays
Cowells win yet another planteria award
Delegates flock to Associates Night
£10,000 raised as Cabbages beat Pansies in 5th Annual Greenfingers Challenge Cup
Deputy Garden Centre Manager - Warwickshire
Assistant General Manager - West Sussex
Key Accounts Manager - Thetford, Norfolk
Garden Centre Manager - East Midlands
Plant Area Assistant – Hersham
Plant Area Department Head - Woking
Bedding Supervisor - West Horsley
Plant Area Assistant - Essex
Plant Area Department Head - Stanmore
Plant Area Supervisor - London
Conference fun raises an impressive £13k for Greenfingers charity
GCA chair says first year of tenure a success thanks to sharing
GCA Associates Exhibition pulls in the crowds
GCA online learning GROW-ing from strength to strength
Next IGCA in Denmark in August
Industry's biggest marketing campaign prepares for launch
Sinclair shoot TV commercials in South Africa
Martin Breddy leaves Scotts in company restructure
Taylors are flavour of the month
Jack’s magical domination continues
Vitax win in the orchid feed bestsellers stakes
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
Situations Vacant
Deputy Garden Centre Manager - Warwickshire
Competitive Salary
Read more»
Assistant General Manager - West Sussex
£25,000 to £32,000 pa
Read more»
Key Accounts Manager - Thetford, Norfolk
Read more»
Garden Centre Manager - East Midlands
£25,000 to £35,000 pa
Read more»
Plant Area Assistant – Hersham
Competitive Salary
Read more»
Plant Area Department Head - Woking
Competitive Salary
Read more»
Bedding Supervisor - West Horsley
Competitive Salary
Read more»
Plant Area Assistant - Essex
£16,000 to £21,000 pa
Read more»
Plant Area Department Head - Stanmore
Competitive Salary
Read more»
Plant Area Supervisor - London
£22,000 to £24,000 pa
Read more»
Send us your news and great ideas

Contact us with your news.  Email neil.pope@tgcmc.co.uk, or trevor.pfeiffer@tgcmc.co.uk or call the GTN News team on 01733 775700

 


Don't take your eyes off the future

Retail “rescue” specialist Bill Grimsey – a former customer service director at Tesco and later CEO of Wickes – warned delegates not to ignore the way consumer shopping habits were changing.

“Because of technology, the shoppers of tomorrow will not be like us and they won’t care about some of the things that we care about,” he said.

There would need to be a paradigm shift in thinking. Customer service was just not enough for tomorrow – customers would expect excellence as a given. Customer experience was the new dimension and would be where “tomorrow’s world will be won”.

“Technology is on the rampage,” he added, “and the consumer of the future will want to be on the edge of an experience. I predict that in 10 years time there will be stores without stock, using holograms . The technology exists.”

037 GCA Conference Tuesday.jpg



Facebook Twitter LinkedIn Del.icio.us Digg
Email Software by Newsweaver