In This Issue
It’s a sell out!
Record sales on top of record sales in Scotland
It’s like Christmas, only bigger!
Fire at Millbrook Gravesend destroys compost and furniture
The biggest week for Growing Media sales, ever!
Thank you for bringing a little floral cheer on #FloralFriday!
Dobbies sign up on new site that will be the biggest Dobbies in the South West
Bents dedicates more resource to popular Food Box service
Jump starting the gardening industry
Festives' trade ordering website sees significant growth in orders
2020 RHS Chelsea Garden Product of the Year Announced
Working together to meet the uk’s unprecedented demand for Growing Media
Innovative ideas for making outdoor dining safe
spoga+gafa 2020: Trends and new products for the outdoor season
2020 is one for the record books, says LifestyleGarden®
Fourfold sales increase for new Greenworks battery-powered mower
A speedy solution for queuing in comfort
Adapting sanitisation needs is key to garden centres staying open, says Cleaner Retail
Firewood sales have increased by over 320%
Gardenex launches website information source exclusively for member companies
Plant Area General Assistant
Get your own copy of GTN Xtra
All seasons, all reasons with new Multi-Tool Attachments
New record set for Garden Product sales
Trevor Wellington 29/4/47 – 14/5/20
Baker & Taylor ready to support your needs at short notice
Plants up by 35%
Four Oaks Trade Show 2020 Cancelled
Record Veg sales beat pre-lockdown peak
Smiemans to build huge leisure centre for Plantorama
HTA Launches New App
The best of last week's
Garden Centre sales reach record levels 2 weeks after re-opening
"Open For Business: Lessons Learned from Lockdown and The First Week of Trading". Watch the webinar replay now
Covid-19 Safe - Barton Grange Style
Post-Lockdown trading re-starts at 48% down year to date
GrowNation stores take 40% of sales outside business hours. Online garden sales booming.
Garden Centre Photo Tours
Haskins Snowhill re-opens after £15m re-vamp
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
Catering Design Group's ten top tips for reopening your catering facilities safely
Situations Vacant
Plant Area General Assistant
£18k - £20k, Bristol
 
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Covid-19 Safe - Barton Grange Style

While some garden centres are managing their customer numbers by controlling the number of trolleys in at any one time Barton Grange are only allowing 100 cars at a time to park up, with other cars waiting in a queing system on the remainder of the sites car parking space.  GTN's North West correspondent Steve Myatt took the short trip up the M6 to bring you this GTN Xtra photo tour.

 

Steve's tour starts at the staff entrance: "The journey starts for the staff team as they enter the centre staff entrance. After I signed in I was asked to wear my visitor badge and sanitise my hands before entering. Safety signage was evident throughout the walk to the store itself, and additional hand sanitising was required just before entering the shop.

 

"For the customer the journey starts on entering the car park which is much reduced in size. Once this is full cars are directed to a queuing lane where they are asked to stay in their car until they find a parking space in the main car park.

 

"Signage in the car park is clear and reinforces safety by stating the sanitised trolleys are available. As the store become busier staff direct the customers to a queuing area highlighted by cones and ask them to remain safely distanced. Signs discouraging entry via the Farm Shop entrance help keep the flow in the right direction and staff are there to also discourage this.

 

"Clear signage asks customers to be aware of restrictions before entry, and staff are inside the entrance in marked safe zone asking customers to understand card payment only etc and monitor entrance numbers and distancing. Customers are asked to sanitise their hands prior to entry and they are given – again from a safe zone- a sanitised trolley for shopping. Reception is also a safe zone (as are all staff points) with clear 2m designation.

 

"Closure of internal joining doors encourages a natural one way trip through the centre.

 

"Merchandising is, as always, of a high standard within the centre, and the social distancing measures are repeated clearly throughout the centre. Main aisles have been widened to allow easier distancing.

 

"In the covered area and Planteria information points are clearly marked with social distancing measures in place.

 

"Directional signs to the tills are large and clear to encourage correct customer flow.

 

"As customers approach the tills signage directs them to the left where staff also are stationed to ensure 2m distance between shoppers.

 

"On approaching the tills the customers are asked to place their trolley by the till and then retreat to the marked square whilst the trolley is checked through the till. The staff stand back and ask the customer to pay via card. Once done the customer takes the trolley away, but if it is a large load and requires unloading then the products are placed on the table behind for customer collection after payment. Card machines are wiped after each transaction.

 

"On leaving a staff member in a safe zone controls the queue for safe distancing as some customers use the sanitiser again before leaving.

 

"The customer feedback has been very positive and they have been congratulated on their slick operation in the circumstances."

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Barton Grange - May 2020 - SM 220520GTN 001.jpg
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