In This Issue
July 2021 sales are 28% ahead of nine-year average for the month
Who have been the best buyers of the past eighteen months?
Recognise importance of water for horticulture industry
Growing media in July up by 27% on 2019
Get ahead of the curve with Glee bestsellers
Plants up by 15% on 2019 for July
Community gardening campaign supports peat-free
Coco & Coir™ receives organic seal of approval
New Woodlodge showroom displays latest products
Whartons ramble raises over £2,000 for Greenfingers
Bransford Webbs partners with Joy of Plants
Spring Fair announces action packed 4-day show
Video, video. Watch the SOLEX SUN video showreel from SOLEX On-Line 2021
SOLEX 2021 On-Line remains open for buyers looking for next seasons bestsellers
Nicholas Marshall interview live on-line now
Get your copy of GTN Xtra
JBM Sales employs first rep into SW agency
Boost for pot sales
GIMA offers support over new packaging legislation
Virtual conference to debate the path to sustainability
Christmas spuds push Veg-2-Gro sales up for July vs 2019
"Our Greenhouses have been flying off the shelves...
New head designer at Preston Bissett
Scatter wildflower seeds in autumn for blooming 2022
The best of last week's
Back to normal...just 20% up!
Glee introduces COVID-19 Status Checks
WinRetail system proves successful for garden centre group
Decco bring Carbon Gold Biochar to garden centres
Former Farfetch team launches Sproutl, the destination for new generation of gardeners
Bestsellers Top 50 charts every week
Buy your subscription to the GTN Bestsellers printed weekly newsletter
All the latest news from the world of pet products
25,000 reasons to celebrate with Arden Grange
Pointer launches new suite of POS materials
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WinRetail system proves successful for garden centre group

 

Tates of Sussex Garden Centre Group, which has four garden centres in the county, has switched to WinRetail from Corby & Fellas. Tate’s director Darren Clift explains how the system is proving to be a success for the group.

 

In 2020 we decided to review our EPoS and Retail Management systems, as we felt that we needed to take better control of our business and improve efficiency. 

 

Although we were not unhappy with the system that we’d been using for more than 20 years, we decided to ‘review the situation’, and look at what systems were available specifically for garden centres.

 

Several vendors drew our attention, all of whom offered software with features that we felt would be useful to us; this included Corby & Fellas’ WinRetail system, which we knew was used by several prominent garden centres.

 

Our decision making process was influenced by several factors. Of course, system functionality was key amongst these, but we also wanted to ensure that:

  • The vendor was a well-established and stable company, with a track record of providing retail systems to garden centres. Ideally, multi-site businesses of a similar size to us. 
  • The system would be well supported and that help would always be available as and when we needed it.
  • The software was comprehensive and included the features that we felt that we required (and possibly features that we were yet to realise that we needed).
  • The system would grow and develop over time, reflecting the ever changing needs of our business 
  • The software was demonstrably robust, reliable and stable.
  • The system was fully integrated and did not consist of a mishmash of disparate modules whose interoperability could not always be relied upon.
  • Last, and by no means least, was run by people that we could get on with; who were able to understand our business culture and interpret our ideas.

I’m pleased to say that Corby & Fellas was able to meet our requirements and was able provide us with a system that included:

  • Fully integrated ecommerce web site.
  • A powerful Business Intelligence (BI)module.
  • Customer facing Apps running on smart devices.
  • A Customer Relationship Management (CRM) module.
  • A café/restaurant module.  

We began the process of switching systems in February 2021, and I’m pleased to say that the transition to WinRetail was very straightforward.

 

I’m pleased that we made the decision to install WinRetail, and feel that it was a good decision. I am particularly impressed with Corby & Fellas ability to tailor their software to meet some of the needs that are peculiar to our business.

 

I am very happy to recommend Corby & Fellas and WinRetail to you.

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