In This Issue
Bunnings No 2 - exclusive picture tour
Garden centres count the cost of Easter Sunday closing
Woodstock Chimes – musical perfection with a Lifetime Tuning Guarantee
Growing is on the up at Aylett Nurseries
Transformation of garden centre into shopping complex
Westland Gro-Sure TV campaign starts this week
We're committed to retailers says T&M's new owner
Dramatic van fire at Perrywood caught on video
From Mosquito Bombers to first UK garden centres
Chessington expands into lucrative new business areas
A month later the Scotsdales' Plant-a-thon comes to an end
EGO ramps up its petrol takeover with sponsorship of Britain’s Best Lawn 2017
Pictures from Garden Re-Leaf Day Down Under
Easter Flowers at the Vatican
Get your own copy of GTN Xtra
No rush to appoint new CEO at HTA
Plants lead the way at Easter
Celebrated jump jockeyto host GIMA Charity Golf and Activity Day Dinner
Lights and lawns take the spotlight
Fern sales up 44% year on year, say Wyevale Nurseries
Tomato plants outsell pot geraniums
Easter closure hits growing media growth
Selbooks Ltd takes over Selnews
GIMA names awards judging panel
Hillier's Chelsea garden will feature a Memory Tree
Babycare changing room wins award for Dobbies Edinburgh
Royal FloraHolland trades 12.5 billion flowers and plants in 2016
13 orchid growers combine their inspiration during Orchid Inspiration Days
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Chessington expands into lucrative new business areas


Chessington Garden Centre is using Microsoft Dynamics NAV integrated with point of sales (POS) system LS NAV from The NAV People to underpin its ambitious business plans.

Dynamics NAV integrated with LS NAV has enabled the business to launch an award winning garden design, build and maintenance service, deploy a new ecommerce ‘click and collect’ service and host a calendar of sell out events including the popular Santa’s grotto, which achieved ticket sales of over 52,000 in 2016.

Expanding at a phenomenal rate and having outgrown previous systems that had turned into short-term remedies, Chessington Garden Centre deployed Dynamics NAV and LS NAV to provide the stable platform to evolve their business operations.

Chessington had a number of standalone systems that are now integrated with Dynamics NAV providing a single source of intelligence that has delivered the insight to develop new services and increase revenue.

The new ‘Click and Collect’ service enables customers to check real-time stock levels and purchase items online for collection in store. The Sana e-commerce web store manages payment and integrates with Dynamics NAV ensuring real-time stock data updates.

Tim Hickman, IT Manager at Chessington Garden Centre explains: “Dynamics NAV has enabled us to expand our services into new and profitable business areas. The NAV People helped us to cohesively connect the standalone systems into a single repository of information that has enhanced forecasting and improved business outcomes. It has been an exciting project however our journey is not yet complete and there are even more plans in the pipeline.”

Chessington Garden Centre has maintained footfall and sales by hosting a calendar of events. To manage the booking and payment of tickets, The NAV People developed a booking system that integrates with Dynamics NAV via MobileNAV, an interface optimised for smartphones and tablets. Each ticket is allocated a QR code and the garden centre staff use mobile phones to scan the code and register the tickets at events.

From gardening workshops through to family events with ticket sales of 52,000 at Christmas for Santa’s grotto and 25,000 for the Halloween spectacular, the business has developed a healthy revenue stream that has ensured customer visits throughout the year.

Ian Humphries, Managing & Product Director at The NAV People commented; “Chessington Garden Centre had a clear vision of how they wanted to expand their services but required greater insight from their data to inform business decisions. Dynamics NAV has enabled Chessington Garden Centre to expand into exciting new business areas and generate revenue streams in addition to their core business.”

For a full copy of the Chessington Garden Centre case study visit: https://thenavpeople.com/uk/casestudies/chessington-garden-centre
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