Nine months on from the opening of their Daventry warehouse facility which was devastated by fire in March, Gardman have now decided to move back to a dedicated fleet run by Robsons of Spalding for their deliveries to garden centres from their current warehousing facility at Kings Lynn.
The move means Gardman warehousing, picking and logistics will once again be managed by the teams, in house for warehouse and picking and Robsons for logistics, that provided excellent standards of service prior to the move to Daventry. TNT, who managed the warehousing at Daventry stopped being involved after the fire and now from 10th September 2018, XPO will not be handling the deliveries.
Here is the full statement from CEO Pete Utting about the change:
Gardman Logistics Update
Release Date: 21st August 2018
We are delighted to announce a very significant change to our delivery service.
We have conducted an extensive review of our logistics operation, specifically the service we offer to our customers and we have reached the conclusion that the pallet network we are currently using is not compatible with the unique demands of our industry.
Consequently, last week we served notice on our incumbent logistics partner XPO and from 10th September Gardman brands will be delivered on a dedicated fleet by Robson`s of Spalding Ltd.
As our previous logistics provider, Robson`s has substantial experience of servicing our customers and we are extremely confident the return to a partner with such a thorough understanding of our industry requirements will significantly improve the service we provide.
Our target is for at least 95% of all deliveries to UK mainland garden centres to be transported via our new dedicated fleet on scheduled delivery days. A controlled and managed handover will take place during the next month.
We again thank all our customers for their patience and support as we build our recovery from the devastating effects of the March fire.