In This Issue
Kelkay bought by US company for $56million
All hands to the pump at Gardman as backlog gets cleared
QD Group acquires The Barn Garden Centre in Peterborough
Major garden centre projects near completion
Squire's eyes investment opportunties after parting with Windsor centre
GTN's Greatest Christmas Award winners revealed
New deal sees Posh Sheds available to garden centre customers for the first time
Glee at Spring Fair receives positive response
Glee at Spring Fair's New Product Award winner revealed
Klondyke Group holds Furniture and Outdoor Living Showcase
Wyevale Garden Centres celebrates £1.7m fundraising success for Marie Curie
Horticulture and agriculture students’ study trip to Spain
Get your own copy of GTN Xtra
Glee welcomes new team member to boost UK coverage
Buyers from Denmark, Finland, Latvia and the Netherlands seek new products at Gardenex event
Garden Living: the new consumer website from LOFA
New Burgon & Ball 'Buzz and Dotty' Kneelo kneelers for kids
Plant-athons planned at Klondyke garden centres on Garden Re-Leaf Day
Wildlife World celebrates 20 years in business
GROEN-Direkt’s 2018 Spring Fair: this was the news
Looking for Christmas Ideas for 2018?
The best of last week's
Bunnings owner could exit the UK by June, says newspaper report
Gardman acknowledges teething problems at new distribution centre...but says they're now fixed
Good growth reported for Blue Diamond Group
Top trends for 2018 are inspired by nature
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
All the latest news from the world of garden centre catering
GCA launches new Rising Star programme for catering staff
Custom Counters consultancy service from Fri-Jado UK
Afternoon tea award recognition for Haskins Ferndown
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Gardman acknowledges teething problems at new distribution centre...but says they're now fixed


Gardman has acknowledged the company has experienced teething problems at its new £30 million custom-built distribution centre in Daventry but says it's confident it will cope with the busy Spring period.


The new centre was fully tested in Q4 2017 with a full “go live” date of 2nd January.


"Unfortunately, due to a lower than expected picking rate we have failed to meet our normally high service standards," said Pete Utting, Gardman's Chief Executive.


"This has now been solved by increasing our picker numbers and putting on a night shift to meet demand.


"This change has resulted in achieving our desired output. We will continue to build this capacity further over the coming weeks to counter any spikes in demand.


"We are confident we can catch up through February and then successfully meet the spring demand.


"I would like to take this opportunity to apologise to our customers and reassure them that the challenges have now been managed.


"The foundations for great service are now in place. The building is complete in the centre of the country, the system works, we have the right people, our stock build is bigger and earlier than last year and now we have achieved the output rates we need.


"My sincere thanks to all our customers for their patience and understanding.


"I would also like to thank all the Gardman staff and contractors who have worked tirelessly to get this problem fixed."

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