In This Issue
Vote for Greenfingers this afternoon in the BBC/ RHS People's Choice Award
Greenfingers garden wins Silver-Gilt - Golds for Taylors Bulbs, Hilliers - See GTN's photos from a star studded Chelsea Press Day
Blue Diamond profits grow by 18% to £10.8m
SOLEX launches new website
When will garden centre sales peak in 2019?
Treadstone supports stockists with full range of merchandising materials
Celebrating 10 years of the HTA National Plant Show
‘Chelsea favourites’ set to soar in garden centres
Bristol to welcome GCA members for 2020 conference
Notcutts Booker unveils new look
City Gardening and more - the trends of the green industry spoga+gafa 2019
Wyevale Garden Centres agrees the sale of three centres
Haskins encourages children to connect with nature
Transfer of EU powers leads to silent erosion of UK pesticide regulation
Garden centre directors exceed £4,000 target riding the Tour de Yorkshire challenge for charity
Greenfingers Garden at Chelsea nears completion
Trade gets ready to make the most of RHS Chelsea Flower Show
Get your own copy of GTN Xtra
Watering provides sales boost for garden products
Growing Media sales back up to Easter levels
Best year yet for growing vegetables at home
Not such a mad planteria Bank Holiday
Feeding station is panacea for sales
21 participants in Garden Trials and Trade present themselves in digital trade fair magazine
Hillier appoints new horticultural buyer for garden centres
The best of last week's
Wyevale sells Worthing Ferring Garden Centre to Cobbins Nursery
TV gardener to open new look garden at Tong GC
Hayes delighted with Corby & Fellas WinRetail system
Garden Centre Tour - Mahoney Garden Centre, Boston, USA
Garden Centre Photo Tour - Notcutts Norwich
Garden Centre Photo Tour - Blue Diamond Bicester Avenue
Garden Centre Photo Tour - Hillier Botley
Garden Centre Photo Tour - Baytree of Hilgay
Garden Centre Photo Tour - Forest Lodge
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
All the latest news from the world of garden centre catering
Smashing Wimbledon Cream Tea at Squire’s
Introducing the Taste Village at Glee
Commercial Kitchen 2019 previews new product innovations
Send us your news and great ideas

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Hayes delighted with Corby & Fellas WinRetail system
GTN Xtra Promotion


Hayes Garden World is a prestigious garden centre based in the beautiful Lake District town of Ambleside. The company has a gardening heritage stretching back over 200 years, having been run by five generations of the Hayes family.


It opened on its present site in 1921 when it was known as the Lake District Nurseries, developing to become a garden centre during the 1960s. Today’s garden centre, which attracts over a million visitors a year, also has a significant eCommerce presence, selling an extensive range of high-quality garden furniture.


In 2018 the management team at Hayes decided to upgrade their current EPoS and Retail management software. They evaluated several systems before choosing Corby & Fellas’ WinRetail system, which was installed in early 2019.


Since its installation the management team have been delighted with WinRetail’s performance, to the extent that two members of the team have written following testimonials.



The first of which is from Ian Hodgett, who is the Furniture & Barbecues Sales Team Leader:


“Since we installed WinRetail at the end of February 2019 we have been amazed at the difference between our old EPOS system and the new WinRetail system.

When we had our first meeting with the team at Corby & Fellas, at their offices, we discussed our, then current, cloud-based system. We discovered that most of the features that our old system lacked were already there and working in WinRetail. But, WinRetail did not include an order delivery scheduling module, which we needed; however, within a week C&F has produced mocked up version of this for evaluation, which we used to make sure they (C&F) had understood what we were looking for. In April 2019, two months after going live with WinRetail, this new module was released to us, and we have been happily using it since to schedule in all our customer orders for deliveries for both our store and our e-commerce sides of the business.


"As an addition to the WinRetail system being installed just before Easter we took delivery of two Dell tablets and two Wi-Fi Chip & Pin terminals for use by our furniture sales team, which they use to process sales orders when serving customers. Thanks to us having these, our furniture sales team can process customer sales much faster and more professionally than was possible with our old system. The tablets give us the ability to process multiple customers at the same time, something we struggled with in the past.


"To summarise: some may say that going from a cloud-based system back to a store-based system is a step backwards, but from what we have experienced from the WinRetail system so far, we can only say that we have taken a massive step forwards and the WinRetail system will streamline our business and save on costs from the get go.”


The second testimonial is from Lyndan Orvis, who is Hayes’ E-Commerce Manager:


 “I would just like to say that you and your guys are the amongst the very best and most efficient I have ever worked with. Your effort, efficiency and ability to delivery has left me with one hell of a lot of admiration for you and your team. Very rarely have I seen a partner exceed a fairy-tale promise!


"As I said I will document the whole of the system processes and the way we use the various features to help you market the module. Many thanks.”

Corby + Fellas Ltd.
East Coast House, Galahad Road, Beacon Park, Gorleston, NR31 7RU

01493 658800


To find pout more about Hayes Garden World visit


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