In This Issue
Judging of GTN's Greatest Christmas Awards set to start this week
Do your customers think you are The Greatest at Christmas?
100 firefighters tackle garden centre fire near Heathrow Airport
Great festive sales look set to deliver a record month
Taylors Bulbs raises £2,400 for Children in Need during Rickshaw Challenge ride-past
Cat Wars Bonanza for Garden Retailers
Completion of 'extraordinary' project approaches for Smiemans
Bonningtons' buying team expands to support rapid growth
Customer service team rewarded at Tong Garden Centre
Keter rolls out garden centre shed trial
Stewart featured in Parliamentary Review Manufacturing
Approval granted for £7m garden centre redevelopment
New climate control investment ensures peak freshness for Allensmore’s Christmas wreaths and planters
Thrive’s work with young people with special educational needs in Birmingham gains momentum
Gardman donates Poppy Bird Feeder kits to The Royal British Legion Care Homes
Wyevale Nurseries’ staff offer advice on career to grow into
Use your social media, e-mails and website for Christmas Customer Votes
Plantarea Supervisor Manager (Berkshire)
Garden Centre Sundries Shop Manager (Kent)
Plantarea Assistant (Oxfordshire)
Garden Sundries Manager (Oxfordshire)
Get your own copy of GTN Xtra
Vitax’s consumer-focused website goes live
Evenings draw in and lighting sales increase
Top 50 Christmas products up 20% year on year
A dozen compost lines are still growing sales
Bulbs provide welcome boost to plant sales
Spruce is Garden Plant of the Month for December
Ken White takes over chair of the APL
Get your own copy of GTN Xtra
Bestsellers Top 50 charts every week
Buy your subscription to GTN Bestsellers
All the latest news from the world of garden centre catering
Notcutts Norwich apologises after 'technical' issues at new restaurant
Cotswold Fayre to hold New Product Launch Shows
Situations Vacant
Plantarea Supervisor Manager (Berkshire)
Salary: Excellent
 
Read more»
Garden Centre Sundries Shop Manager (Kent)
Salary: £35,000 - £38,000
 
Read more»
Plantarea Assistant (Oxfordshire)
Salary: £18,000 - £22,000
 
Read more»
Garden Sundries Manager (Oxfordshire)
Salary: To attract the best
 
Read more»
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Email neil.pope@tgcmc.co.uk, or trevor.pfeiffer@tgcmc.co.uk or call the GTN News team on 01733 775700



GTN's Greatest Christmas Awards 2106

are sponsored by:

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Book your tickets for GTN's Greatest Christmas Party on Sunday January 8th 2017 by calling 01733 775700


Customer service team rewarded at Tong Garden Centre


The efforts by seven staff members to deliver exceptional customer service at Tong Garden Centre in Bradford, are being rewarded with an invitation to a prestigious awards ceremony.

Macauley Jackson, Matt Porritt, Debbie Longsdale, Monika Litwiekjo, Dave Clayton, James Tolson and Asif Khan will accompany Tong co-owner Mark Farnsworth and other members of the management team to the Welcome to Yorkshire White Rose Awards on November 21, where Tong Garden Centre is shortlisted in the Customer Service category.

All were nominated by their fellow employees as part of Tong's Reward and Recognition Programme that was introduced by owners Tom Megginson and Mark Farnsworth to recognise and honour dedication to high levels of customer care shown by staff.

Mr Farnsworth said: "We launched the Reward and Recognition programme to engage our rapidly growing team, instil a ‘can do' attitude in our staff to help rebuild Tong's brand, and reaffirm our commitment to putting the customer first.

"Every member of our team works hard to surprise and delight our customers, but these staff members have gone the extra mile to deliver an exceptional level of service and we're looking forward to attending the awards with them."

Tong Garden Centre is one of Yorkshire's biggest garden centres with 110,000 square feet of retail space and parking for up to 1,000 cars.

Pictured (from left to right): Mark Farnsworth, Debbie Longsdale, Monika Litwiejko, Matt Porritt and Macauley Jackson.
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