In This Issue
Last chance to book for the HTA Catering Conference
Celebrity MasterChef winner Lisa Faulkner joins HTA Catering Conference dinner
Great line-up of speakers at the HTA Catering Conference including Dobbies Head of Restaurants
Leon co-founder on sourcing, supplier management, menu development and customer engagement
Why excellent customer service is absolutely critical
Tong's catering journey towards a destination centre
Great customer is the key to Fron Goch's catering success
Exploring the latest catering trends
Book your place at the HTA Catering Conference now
Panels will debate hot garden centre catering topics
Meet key suppliers in the conference exhibition
Workshop session - Consumer dynamics in coffee: What’s driving the market and how to unlock commercial growth
Other topical workshops planned
Conference Dinner and The Greatest Catering Awards
GTN's Greatest Catering Teams will be announced during the conference
Bents, Mains of Drum and Woodside Plant Centre crowned The Greatest Catering Teams at HTA Catering Conference
Perrywood are The Greatest Afternoon Tea Experience Team
Timmermans Chef Team are The Greatest
The love flows with The Greatest Front of House team at Fron Goch
Special award for the F&B Wyevale Head Office team
Local butchers are The Greatest Catering Suppliers
Get your own copy of GTN Xtra
Send us your news and great ideas

Contact us with your news.  Email neil.pope@tgcmc.co.uk, or trevor.pfeiffer@tgcmc.co.uk or call the GTN News team on 01733 775700

 


Why excellent customer service is absolutely critical

Fred Sirieix, General Manager of Michelin-starred restaurant Galvin at Windows on the 28th floor of the London Hilton on Park Lane, will discuss the principles of customer service and why excellent customer service is absolutely critical in catering-based operations.

As well as being a General Manager, Fred co-hosted with Michel Roux Jr. in the BBC2 series about service and hospitality, "Michel Roux's Service". 

Since 2015 Fred is also recognized for his role as the host and charismatic Maitre d'H in the much loved BAFTA winning "First Dates" series on Channel 4. 

In this keynote session, Fred will use the hospitality industry to demonstrate how to deliver great service in any industry, sector and business.

Book now

The cost to HTA members is £325.00, plus VAT, which includes the two day conference, dinner and accommodation for single occupancy at The Belfry (£445.00, plus VAT for non-members).  Single day only rates are also available for those who cannot attend the full conference.

For more information and to book visit www.hta.org.uk/cateringconference

Facebook Twitter LinkedIn Del.icio.us Digg
Email Newsletter Software by Newsweaver