This prestigious client is a leading UK horticultural nursery stock producer who is seeking a Sales Support Advisor to work within its busy Amenity Department based at its Hampshire Office.
Primary responsibilities will be to maximise sales opportunities and deliver high quality customer service through obtaining a clear understanding of defined market sectors and associated customer bases. Working closely with Account Managers and deputising for Account Managers when necessary you will provide sales support to deliver customer requirements providing all related administration.
Other duties include:
Ensuring quotes are issued within 24 hours of receipt of customer enquiry.
Converting quotes to orders.
Issuing pro-forma invoices for non-credit clients.
Liaising with customers to ensure delivery information is correct.
Managing the Order Book so that customer orders are delivered when requested.
Following up quotes and orders advising Account Managers of status and actions required.
The successful applicant will be a driven, outgoing and enthusiastic team player who has the ability to work on their own initiative with:
Experience of outbound sales in a fast-moving customer services environment.
A demonstrable achievement in improving customer service.
The ability to work to tight deadlines.
Excellent communication, negotiating, IT/computer and telephone skills.
Accuracy and attention to detail.
Excellent plant and horticultural knowledge.
The successful applicant can expect a salary of £18,000 - £22,000, pension after a qualifying period, training, free parking and staff discount. Working hours 37.5 per week, Monday to Friday 08.30 - 17.00
