Alan Roper’s garden centre catering tips
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Alan Roper, CEO of the Blue Diamond Group, who pioneered theatre in the garden centre catering environment 10 years ago with the front-of-house pizza oven at Trentham gives GTN Food Xtra readers his Top 10 tips for garden centre catering:
- Setting up catering if you don't already have it is not that difficult. The main outside advice you’ll need is from someone to help plan your kitchen.
- If you have an experienced chef in your existing set-up, use him when you’re planning an upgrade. He’ll know what is needed.
- If you buy your equipment from specialists like Counterline in Liverpool, they can help you with the planning.
- Everything else is simple. The Theatre Café at Redfields looks elaborate, but underneath it’s fairly basic.
- You can have a good business even without hot food. If anyone doubts that, go to some of the places in Soho or some of the boutique places in London where they do a lot with quiches and salads, pulses, cakes and light bakes, homity pie, home-made sausage rolls and so on. You’ll be amazed at what you can do. Our Wilton centre does that sort of thing and turns over £500k from a shed and a counter.
- Sandwiches are key. Be adventurous with your fillings. Use good rolls and not just a piece of bread, and be sure to present it nicely.
- Cakes should really be home-made. They are at all our centres.
- Choose the bean for your coffee carefully. We use Ethiopian, 100 per cent arabica. And think about tea. But as an owner you do have to have a passion for this sort of thing. If you're into Nescafe, Mr Kiplings and fry-ups, don't bother! You’ll only mirror your own lifestyle in front of your customers, so find someone who has that passion.
- If you’re a small centre, visit small tea rooms in places like Cambridge, Bath, Soho and the like. They’re not trying to do high-end sutff, just simple things done very well.
- Of course, you’ve got to have the audience to play to. If all you have is C1s on your doorstep, it will be different. Round here (Fleet, in Hampshire), people are well monied.
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