Grounds Maintenace Team Leader Site Supervisor - North West England
£23k to £25k per annum
|
Grounds Maintenace Team Leader Site Supervisor (ref:DS7626) Location: North West England Salary: £23,000 to £25,000 Date: 28 Aug Job Type: Full-Time Duration: Permanent The Business Our client is a well established landscape and grounds maintenance business who carry out commercial and large domestic projects across Manchester and the surrounding county. The Role - To co-ordinate the day to day running of the contract, encompassing planning of performance and delivery of general operations and grounds maintenance to the required contract specification.
- Report to and support the Contract Manager for Operations and Maintenance
- Complete site visit audits and reports
- Complete all maintenance activities to contract schedule
- Keep all machinery and equipment breakdowns to a minimum.
- Keep accidents and other H&S incidents to a minimum by implementing good working practices, training and adhering to company H&S policies.
Principle Accountabilities - Contract Performance & Delivery
- Co-ordinate teams according to contract specifications and workload.
- Fulfil a working role where there is additional demand on resources and supervise grounds maintenance operations.
- To monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems directly to the Contract Manager.
- Manage client expectations in relation to completed, outstanding and additional work.
- Maintain records of all tasks completed, for example, route sheets.
- Complete general quotes for additional works as and when requested.
- Participate in any joint quality inspections as requested by client officers.
Relationships - Establish and maintain excellent client relationships.
- Attend and act as an ambassador at client or related events.
- To be approachable and responsive to the needs of your staff and minimise conflict.
- To communicate effectively and confidently both on a one-to-one basis and in groups.
- To develop team work by effective communication and regular meetings.
Customer/Client care - To create a positive impression with clients, presenting a professional and proactive attitude through constant communication and acting as an ambassador for the Company
- To fully understand the company's complaints procedures
- Complete valuations, site visit audits and reports
- To understand the client's needs and initiate any feedback.
People Management - Manage the performance of contract staff, through regular 1:2:1's.
- To give all direct reports the opportunity to discuss their work, challenges and aspirations.
- Manage any employee relations issues, utilising support from HR, within the parameters of Company policies.
- Adhere to HR processes and procedures, ensuring matters are dealt with quickly and fairly.
- Monitor time and attendance and the collation and processing of timesheets for payroll.
Quality, Health & Safety - To understand the law relating to Health & Safety and understand and implement the company's Health & Safety policy. Completion of Accident and Near Miss reports.
- To understand and implement risk assessments and COSSH.
- To understand and work to agreed Company procedures
- Responsibility for the security of Company buildings, vehicles, machinery and materials.
- To ensure that all members of staff behave in a professional manner: wear the correct PPE, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times.
- Responsibility for keeping machinery and equipment in good working condition and reporting faults etc as per Company process.
The Person - A good working knowledge of Health & Safety, its enforcement and ability to impart that knowledge on others.
- Grounds Maintenance technical knowledge and experience
- Ideally qualified to IOSH level.
- Competent computer user in particular MS Excel and Word
- Knowledge of relevant UK legislation, policy and guidance
- Full Driving Licence
- Approachable manner when dealing with clients
- Highly motivated with the ability to work without supervision
- Excellent communication skills including verbal, written and presentation
- Commitment to own personal development
Please submit your CV in the first instance or to discuss further contact Dianne Saunders at MorePeople on 07929013910
|
|