The 2025 UK’s Best Workplaces in Retail, Hospitality & Leisur list has been launched by Great Place To Work® UK, and recognises Bents Garden & Home among the organisations in the ‘Large & Super Large’ category. 

This fantastic recognition follows the recent news that the family owned and run destination centre was Certified™ as a Great Place to Work for the second consecutive year; an achievement which is the result of outstanding feedback from Bents’ colleagues and gathered through the Great Place to Work’s independent and confidential Trust Index™ survey.

The survey asked employees to comment on how their company supports their work-life balance, sense of fulfilment, job satisfaction, psychological safety and financial security. Evaluations also included an assessment of how well the organisation was able to deliver consistency of their employee experience across all departments and seniority levels.

Great Place To Work® UK administered their research-backed Trust Index© employee survey and analysed the responses of UK-based retail, hospitality and leisure employees to determine the Best Workplaces in Retail, Hospitality & Leisure™ list.  

Analysis of the sector employee survey responses found: 75% of employees at the UK’s Best Workplaces for Retail, Hospitality & Leisure™ say “I want to work here for a long time” compared to 56% at a typical company in this sector.

Said Matthew Bent, Managing Director at Bents Garden & Home: “To be listed as one of the UK’s Best Workplaces in Retail, Hospitality & Leisure is an incredible recognition and one that we are extremely proud of. It’s a true reflection of the positive culture we have built together at Bents and, most importantly, the dedication and enthusiasm of our colleagues. Their feedback has been invaluable in shaping our workplace, and this latest achievement really belongs to them.”

Benedict Gautrey, Managing Director of Great Place To Work® UK said:  “In retail, hospitality, and leisure, where work is fast-paced and teams are often dispersed, staying connected can be tough. The top-performing organisations in this sector stand out by fostering regular, meaningful communication from leadership. Employees have told us they feel supported, heard, and want to stay at their employer as a result of working for a truly great workplace. Congratulations to Bents for earning recognition as a UK’s Best Workplace in Retail, Hospitality & Leisure™.” 

Bents’ inclusion on the 2025 list highlights its ongoing commitment to building a workplace where people feel supported, valued and able to thrive — a culture that continues to underpin the company’s success as one of the UK’s leading garden and home destination centres.

Matthew adds: “Being included in the UK’s Best Workplaces in Retail, Hospitality & Leisure list is not only a celebration of where we are today, but also a motivator for where we want to go. We will continue to listen, evolve and invest in our people so that Bents remains a great place to work for years to come.”