Notcutts group and Thurrock Garden Centre are among eight businesses who have cancelled plans for Christmas reindeer following video footage released by the Animal Aid charity.

Film shot on hidden cameras at three reindeer centres during the past year raised concerns over the welfare of the animals, with the worst findings at The Reindeer Centre in Kent. A worker was seen to kick a reindeer on two different occasions as well as shouting abuse at the animals.

The Reindeer Centre told the BBC all their animals were much-loved and well cared for and blamed the incidents above on a new employee who had since left the business after proving unsuitable. “We understand people's concerns and distress and I can only confirm we as a family care passionately about our animals,” said a spokeswoman.

Animal Aid's campaign manager, Tor Bailey, said: “Our investigations have revealed the shocking suffering of these gentle animals. Reindeer are sensitive wild animals, not props to be paraded around and used for human entertainment.

“I would urge the general public not to support events which feature live captive animals and find other more animal-friendly ways to enjoy the festive period.”

A Facebook post from Thurrock Garden Centre said the decision to support Animal Aid by not having real reindeer in their Grotto was due to the publicity.

Notcutts cancelled reindeer across eight centres.