Wholesale Nursery| Sales Assistant | Hampshire (ref:DS7742)

Location: Hampshire
Salary: £23000-£25000
Date: 19 Oct 
Job Type: Full-Time
Duration: Permanent

Our client is a leading group of nurseries who sell an innovative range of plants to the garden centre sector across the UK. They are currently seeing an office based Sales Assistant to sell quality plants to their customers. The main purpose of job is to provide sales support for the General Manager and the Commercial team. Based in Hampshire.

Reporting to the General Manager.
Work closely with:
Internal: Sales Colleagues, Commercial Manager, Growing manager, Operations
Managers, Office colleagues
External: Customers, Prospective customers, POS suppliers

The candidate:

The role will be predominantly office based but with a requirement to visit trade shows and key
customers on occasion. Showing customers round the nursery and talking to them on the phone,
managing customer orders in the office and keeping accurate records will form the core.
Essential

• Attention to detail and accuracy
• Accurate record keeping
• Excellent IT skills, ability & desire to learn new systems
• Good telephone manner
• Tele sales experience
• Ability to take responsibility for resolving customer issues
• Flexibility in hours to suit seasonal business
• Full driving licence
• Smart and tidy appearance
• Horticultural experience
• Good Plant knowledge
• Knowledge of web sites
• Experience attending Trade shows

The role

• Assist the management team in achieving or exceeding sales budgets.
• Manage sales orders to garden centres and multiple retailer accounts on an agreed frequency,
• communicating amendments / issues to the customer where necessary.
• Develop a range of options for the sales function to improve customer service and business
• efficiency.
• Manage timely communication of stock availability to customers and resolve customer queries.
• Maintain an accurate stock system, update stock systems daily and report promptly on issues
• relating to stock shortages.
• Provide relevant information in a timely manner to the Operations Manager to ensure prompt
• order collation and excellent customer service.
• Report on weekly, monthly sales as required through existing reporting mechanisms.
• Prepare and deliver business presentations to key accounts.
• Assist in product costing, range development and market/competitor research as required.
• Assist in preparation and distribution of marketing materials including catalogues, e-marketing,
• Webshop updates and maintenance.
• Represent the business in a polite and professional manner, targeting key accounts and
• customer visits as agreed with the General Manager.
• Represent the business at internal and external trade exhibitions.
• General office duties including filing, answering the telephone and visitor reception.
• The above is not an exhaustive list and you may be required to perform different tasks necessitated
• by your changing role within the business and changes of the overall business objectives of the
• organisation.