Despatch Packhouse Manager (ref:DS8885)

Location: Herefordshire
Salary: £25,000 - £35,000
Date: 07 Dec 
Job Type: Full-Time
Duration: Permanent

Our client strives at all times to supply, exceptional quality plants. Provide outstanding customer service, whilst maintaining a sustainable, ethical business model with a well-trained, motivated and developed team working within the 'culture' of their family business, one of; efficient and focused work ethic, respect, professionalism and friendliness where their people all feel valued, challenged and fulfilled in their work. They are currently seeing a Packhouse Manager for their Despatch Department.

The Job

To take the lead and manage the pack house planning, organising and implementation of pack house operations across two sites.
To ensure the delivery of departmental performance targets and business strategy by leading, managing, training and mentoring that team so that they continually work to a continuous improvement cycle delivering outstanding quality and customer service whilst working in an efficient and effective way, following business policies and SOP.
Required to deputise for the immediate line manager (this would include shift patterns), or during high workload times of year.
To provide support in specific key areas of the business as directed by the line manager / supervisor.
To be responsible and accountable for key business goals and targets that may be assigned from time to time as and when required by the business. 
To continually look at and suggest how the business can increase its effectiveness, efficiency, quality and customer service in the areas of the business being presently worked in at the time.

The Person

Must be an effective, accurate and honest communicator up and down, both within and across departments.
Must have experience of leading, motivating and developing teams preferably at management or supervisory level.
Must be well organised with excellent attention to detail and the ability to prioritise work.
Must have a flexible approach to work and able to demonstrate problem solving skills.
Must be proficient in the use of IT systems, including Microsoft Excel.
Must have an understanding of process improvement and LEAN systems.
Must have a working knowledge of Quality systems.
Must be a great team player and be able to motivate, mentor, train, support and develop their teams. 
Should be at ease on the shop floor.
Ideally have experience of working with the horticultural industry.
Ideally have some experience of change management.

The position may involve early morning, late night and weekend working on a rota basis during the season and may involve the use of an annualised hours contract.