Throughout these difficult times we have been helping our customers every step of the way toward the new normal. Following recent news for the hospitality industry we want to help our Garden Centre customers who have restaurants or cafes with the new Eat Out to Help Out promotion.
At CSY we have built a specific promotion that will calculate the discount for our customers. All our customers have had to do is set it up in Vector before August 3rd, which is simple with our guide and 7-days a week helpdesk. Now our Vector EPOS will do all the hard work, with them just having to enter the number of people on the table. We have made it even easier for our customers to claim by producing a report that gives them all the information they need.
“We are so pleased CSY have automated the till process for the ‘Eat Out to Help Out’ scheme. Without this assistance it really would have been very difficult to calculate the discount quickly and efficiently at the till. They have also added a new report to make claiming really easy” Katrina Holford, Operations Director at Parker’s Garden Company.
Also, during these uncertain times, we have introduced eCommerce Lite and At-Table Ordering.
At-Table Ordering has helped our customers with cafes and restaurants to encourage social distancing to keep their customers and staff safe. With a simple QR code on every table, customers are able to order from their smartphone and the order will go straight to Vector and your kitchen printer.
At the start of lockdown, we helped our customers start selling online with our Vector eCommerce Lite sites. These are super simple versions of our eCommerce sites to get customers set up and online as quickly as possible.
“I just wanted to thank-you for your hard work and speed at getting our online shop up and running last month. Josh worked really hard on it and was very helpful throughout, despite being busy I’m sure. The website contributed hugely to our cash flow position, kept our plant waste down and helped pay the wages of the team I kept on” –Freddie at Bell Plantation Garden Centre
If you are interested in anything mentioned our account manager, Deanna, is able to give you all the information you need to get started. Give us a call on 0115 948 4848 or email info@csy.co.uk to find out more.