As it approaches its 90th anniversary next year, Bents Garden & Home is placing a strong focus on its long-term future and is actively progressing plans for how the family owned and run business will continue to operate as it moves into its fourth generation.  

As a multi-generational business with deep roots in the garden centre industry, Bents recognises the importance of structured succession planning in maintaining continuity.  With this in mind, 22 members of the Bent family and spouses, aged between 12 and 83, attended an away day where the second, third and fourth generations came together to talk about the future of the Bents family business. 

Hosted by renowned family business adviser, Juliette Johnson the event was wide-ranging. Chairman Ron Bent talked about the history of Bents, dating back to 1937 when his parents started to grow roses in their front garden; all members of the family were invited to share their first memories of visiting Bents; and a brainstorming session looked at how the business might look beyond its 90th year.

Said Matthew Bent, Managing Director and third generation member of the family: “We were delighted with the success of our recent family away day, which provided a valuable opportunity for everyone to come together, reflect on the business and look ahead to the future. 

“As we approach our 90th anniversary, it was particularly important to open up new conversations around planning for the next generation and explore how our younger family members can become more actively involved in the business, whether they work within it or not. Ensuring we have a clear and inclusive pathway for our future generations is key to maintaining the strength and continuity of Bents as we move into our next chapter.”

Juliette Johnson added: “It was a real pleasure to be part of Bents’ first family weekend. Seeing all the children engage was a real highlight — their curiosity, confidence and the quality of their questions were genuinely impressive. There was such a great energy throughout the event, thoughtful, informative and a lot of fun too. I have no doubt this is the start of many more brilliant family business weekends for Bents in the future.”

As part of its succession planning process, the family, with help and guidance from Juliette, has now created the Bent Family Constitution; a document which provides a common vision for the business and outlines the principles by which it is owned and operated together as a family. It has also introduced a Next Generation Guide providing information for younger members who are interested in learning more about, or getting involved with, the business. 

By taking a proactive and strategic approach, the Bent family is ensuring the business is well positioned to evolve, while continuing to uphold the values, expertise and customer experience that have underpinned its success for nearly nine decades.