Sales Exec Horticultural Packaging (Essex)
Salary: £20,000 - £30,000
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Sales Exec Horticultural Packaging (ref:DS9181)
Location: Essex Salary: £20,000 - £30,000 Date: 24 Mar Job Type: Full-Time Duration: Permanent
This creative based horticultural company is seeking an Account Executive to work from their Essex based offices. You will assume responsibility for a range of accounts, ensuring the long-term success of these customers. You will also complete sales tasks in support of Strategic Accounts, working with Senior Account Managers to ensure everyone exceeds their service level commitments.
Based in the office, you will be responsible for developing relationships with your portfolio of assigned customers, working remotely with business executives, decision makers and stakeholders to meet their needs with solutions. By liaising with internal teams, you will use project management skills to ensure the timely and successful delivery of these solutions. Together with your colleagues you will have a positive and supportive approach and contribute to the development of a willing, respectful and creative team culture.
Key Responsibilities:
- To operate as the lead point of contact for any and all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships.
- Develop a trusted advisor relationship with your account contacts and other stakeholders.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- To deliver sales performance in accordance with agreed business plans.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Identify and grow opportunities within your portfolio of accounts, and collaborate with sales colleagues to ensure business growth.
- Maintain the position of market leadership, and assist in the development of new business in both existing and new markets.
- Develop detailed knowledge of customers and markets, and of the complete range of products and services.
- To work positively with all teams, to help meet demanding customer requests and achieve deadlines.
Requirements for this role:
- You will have 4+ years of experience of sales in an Account Manager/Executive role, within a design agency or print company.
- You will be able to demonstrate an appetite for problem solving and the stamina to work to deadlines.
- You will be a capable communicator, and an affective influencer at any level in an organisation, with a manner that is positive and supportive.
- You will be good at listening, identifying customer needs and delivering focused solutions.
- You will relish the challenge of a demanding role, able to manage multiple projects at a time while paying strict attention to detail.
- You will go the extra-mile to ensure customers get an exceptional experience.
- You will enjoy negotiating.
- You will have good verbal and written communications skills.
Personality: We look for the important characteristics in new members of our team - key values that define us. You will be positive, reliable, respectful, open, inspiring, trustworthy, professional, empathetic and friendly. You will need to be self-motivated and we will expect you to be a keen contributor to the team effort. Being well organised is important to us. We would like you to have an empathy with the world we thrive in; gardening, plants, and retailing. Together we will invest time in your personal professional development: learning about the company and their products and services, and identifying opportunities for performance improvement.
Personal Situation: You will be able and willing to travel on your own as a part of your role, when the need arises, spending one (sometimes two) nights away at a time. On occasions you may travel abroad in support of our business activities and company events. You will have a clean or near-clean driving licence. Pool car will be provided when necessary.
Computer Skills: You are adept at using MS Office, with particular emphasis on Excel and Word. Experience of ERP & CRM systems to support sales administration will also be important.
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