In This Issue
Much loved industry figure passes away after cancer battle
OBE's for Colin Squire and John Athwal
Rachel Doyle of Arboretum scoops Retail Excellence Lifetime Achievement Award
Bunnings UK boss to take a three month break
New Year Greetings to all our readers
When will the For Sale sign go up at Wyevale GCs?
So what went on behind closed doors at the Wyevale suppliers meeting.?
Rising Stars 2017 - The final 12
Owners of garden centre face £21,000 bill after selling 'dangerous' items
Wyevale Garden Centres announces shift away from acquisitions
Wyevale Garden Centres named on 'worst to work for' list
Sad news - Alistair Lorimer dies
Durston Garden Products HOLD prices for 2018
New display ideas, new products, new suppliers at Bunnings first UK garden centre - GTN Xtra picture exclusive
Retail ops restructured as going gets tough for Wyevale GCs
All eyes will be on how Wyevale GCs plans to replace 'unsustainable' growth strategy with core business focus
Sir Terry and Mr M...unfinished business at Dobbies?
Mothers Day bonanza as garden centre records are broken across the country
We cleared out Homebase management too quickly, confesses parent company's new CEO
Carol Paris is leaving the HTA
Dobbies "gets together with Ocado to be the best on-line"
Nicholas Marshall is back in the gardening industry as CEO of Dobbies
Newshound finds Mr M has been busy recruiting 'experience'...
Terra Firma props up Wyevale Garden Centres
So this is what a Bunnings Warehouse looks like...
A bittersweet moment says Scott CEO as he announces UK, Europe and Aussie sell-off
Gardman reports £1.5m loss - but earnings soar by 50%
Blue Diamond buys Bridgford Garden Centre
Exponent Private Equity to buy Scotts business in UK, Europe and Australia
Brothers sell £15m Yarnton Nurseries business
Area Representative/Product Merchandiser
Get your own copy of GTN Xtra
Westland win Sword of Excellence with SafeLawn
Is this the smallest garden centre in the UK?
Glee to hold two shows per year from 2018 onwards
Garden retailers sign up to industry Xylella statement
Marshall's strategy for Dobbies to put focus back on plants
Woodlodge win GCA Associate of the year Award
"The Best Glee for Years" - Retailers verdict on this years show
"Xylella is the most serious situation I have come across in 32 years in the industry"
MEP's vote to ban glyphosate completely by 2022
Blisters, tomatoes, over 100 walkers and runners raise over £22k on Garden Re-Leaf Day
Coolings buys Potted Garden Nursery at Maidstone
Exclusive pictures from Bunnings' biggest store yet
New men at the top at Hillier
Xylella fastidiosa: how Italy has tackled the problem
Town & Country is sold to EP Barrus
Supplier rebates to exceed £1.5m for Choice members
"Garden Centre of the Future" planned for new outlet retail centre at Downtown Grantham
Bunnings UK No. 3 - Hemel Hempstead in pictures
Shoplifting costs retailers £800m a year says research
Scotts: We want out of Europe...but we won't give the business away
New trade show will demonstrate how to cater for vegans
Historic exhibition and new branding for Dobbies
Exciting new-build garden centre underway
Bunnings - Homebase - sales drop by £44m
Glyphosate licence approved for 5 years
2017: A year of transition for the garden centre trade
Top 50 most-read stories in GTN Xtra 2017
Situations Vacant
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Shoplifting costs retailers £800m a year says research
No 44 Most Read Story 2017. First published: Sunday 14 October, 2017

Shoplifting is one of the most common crimes committed by opportunist thieves. It can be very profitable for offenders and significantly costly for shops. Retail security firm Checkpoints Systems found that Britain’s shops collectively lose £800 million a year due to shoplifting.

 

Utilising data derived from data.police.co.uk, online shopping comparison site OnBuy.com investigated the total number of shoplifting offences that were recorded by 43 police forces/constabularies across England and Wales in the financial year of 2016-17 (April 2016 – March 2017). The police define shoplifting as “theft from shops or stalls”.

 

The research revealed that the Metropolitan Police had the highest number of shoplifting offences at an astounding 47,580 – the equivalent of 130 incidents a day –  followed by West Midlands Police, who had 19,741 reported incidences. In third, was Greater Manchester Police, with 18,002.

 

City of London Police had the lowest number of shoplifting cases, with only 729 reported – the equivalent of two occurrences every day. Dyfed-Powys Police had more than double the figure of City of London, with 1,533 offences. Ahead of them was Cumbria Constabulary, with 2,819 incidences.

 

Cas Paton, MD of OnBuy.com, said: “The figures are certainly fascinating. Shoplifting is more prevalent than we would like to think. Considering the amount of time and energy shops put into running various aspects of their operation daily, shoplifting is really an unfortunate occurrence for them. Whilst it may feel unavoidable, shops can certainly take various steps to prevent shoplifters from targeting them. Simple steps such as better staff training to identify potential shoplifters and storing high value items more securely can go a long way when dealing with the problem of shoplifters”.

 

OnBuy’s top five tips to effectively prevent and reduce shoplifting:

Training Train employees to watch out for typical shoplifters’ behaviours like paying more attention to their surroundings than the goods, repeatedly picking up then putting down the same item(s) and ignoring any attempts to help or engage with them.

 

Awareness Have a ‘meet and greet’ employee at the front of the shop, giving a clear indication to any potential shoplifter that staff are aware of them and paying attention to their actions/behaviour.

 

Audit  Carefully identify items that are most likely to be stolen, either through previous experiences or because of their high value. Make them a harder target for shoplifters, for example by storing them in cabinets with locks or keeping them behind the counter.

 

Signage Display an adequate number of signs throughout the store clearly stating that shoplifters will be prosecuted, to demonstrate your firm stance on the seriousness of the matter. Signs that say the store is protected by security cameras (even if they can’t be seen), will deter shoplifters.

 

Vantage Where possible, use low-level aisles so staff can see customers at all times. Use mirrors to highlight blind spots. Bright lighting will also make shoplifters feel like the spotlight is always on them.

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