Notcutts Norwich apologises after 'technical' issues at new restaurant
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Notcutts Garden Centre in Norwich has apologised to customers after it suffered problems at its new multi-million pound restaurant.
The new facility was opened to visitors last week but, according to the company, high demand over the weekend caused issues which led to the restaurant only offering drinks and cakes while they were fixed.
Notcutts’ general manager Richard Greenacre said: “Whilst we were thrilled to welcome so many visitors, there have been numerous technical setbacks, including an unexpected power cut and significant equipment issues impacting on our offering.
"Our new restaurant team worked incredibly hard but we do recognise that some customers did not receive the service they deserved.
“Over the next few days we will be offering just coffee and cakes while we work to resolve the issues. We will be providing our full menu again as soon as we can.
“We’d like to thank our customers for their co-operation and support over what has been a challenging time and we hope to see them again soon.”
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