What would you expect from a Hillier centre? Authoritative ranges of products and plants, crisp merchandising, and expert staff. That’s exactly the delivery at Botley plus there’s the Rosemary and Thyme restaurant concept that is now being rolled out across the Hiller estate of centres. This classy, counter ordered but table served concept will be a huge benefit when the Wyevale centres just purchased get an upgrade from their current Garden Kitchens.
Out in the Planteria the customer care extends to trees where the team retain the use of their Christmas tree netting equipment to net all trees purchased to help customers get their valuable trees home safely.
In garden care they were selling plenty of grow houses with displays that included the Veg Trug wooden version at £99. At Botley they were still to sell one of the Veg Trug versions when we visited at the start of April - it’s a spot on Hillier customer product but time will tell to see if people want a more expensive wooden framed grow house.
See GTN Xtra's Photo Tour taken at the start of April 2019