Both days of conference will feature panel sessions chaired by Boyd Douglas-Davies, Chief Executive Officer, Hillview Garden Centres.
Boyd will chair debates on the latest hot topics in garden centre catering, including:
- How to improve customer service at busy and slow times
- Tipping – in light of the current Government investigation
- Apprenticeships and training
- Zero hour contracts and the impact of the National Living Wage
- How to deal with negative Tripadvisor comments
Panellists include Mike Burks (above), The Gardens Group and Malcolm Scott from Malcolm Scott Consultants.
Book now
The cost to HTA members is £325.00, plus VAT, which includes the two day conference, dinner and accommodation for single occupancy at The Belfry (£445.00, plus VAT for non-members). Single day only rates are also available for those who cannot attend the full conference.
For more information and to book visit www.hta.org.uk/cateringconference