In 2013 the weather will be better in spring and we’ll sell more plants! That is, if we gear up to it. Being positive and realistic will be the key. Retailers and suppliers will have to work closely together to ensure demand is met and the rewards (and problems) are shared. Garden centres that engage with customers not just ‘communicate to’ them will be the most successful. The competition for customers’ time, let alone disposable income, increases every year. Catering is now a core category but centres will need to evolve their restaurants to keep growth coming.