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First Dates Maitre d'H on why excellent customer service is absolutely critical
Fred Sirieix, General Manager of Michelin-starred restaurant Galvin at Windows on the 28th floor of the London Hilton on Park Lane, and Maitre d'H in the Channel 4 series "First Dates" will discuss the principles of customer service...
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Leon co-founder on sourcing, supplier management, menu development and customer engagement
Henry Dimbleby, Co-Founder of the popular, award-winning, high-street chain of Leon Restaurants, explains the concept behind Leon...
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Dobbies Head of Restaurants on the growth of afternoon teas
Anthony Hester, Head of Restaurants at Dobbies will be looking at opportunities to grow sales...
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Great customer service the Fron Goch way
Melanie Sewell, Catering Director at award winning Fron Goch Garden Centre inspires her catering team to deliver great customer service...
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Vision of future trends
Using his depth of knowledge from the restaurant and garden centre worlds, Mark Harris, Proprietor of Harris Restaurant Consultants, will speak behalf of headline partner, Vision Commercial Kitchens, exploring the latest trends and what can be expected in the future...
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Tongs catering journey towards a destination centre
 
Tong Garden Centre Co-owner, Mark Farnsworth, and Commercial Manager, Sharon McNair, will talk about their catering journey over the last 12 months and the importance it plays in their growing business...
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Book your place at the HTA Catering Conference now
The cost to HTA members is £325.00, plus VAT, which includes the two day conference, dinner and accommodation for single occupancy at The Belfry (£445.00, plus VAT for non-members). Single day only rates are also available for those who cannot attend the full conference. For more information and to book click here
BOOK NOW
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